Terms and Conditions / Privacy Policy

• Please read the terms and conditions before using the Jumbo International Computer Company - Kuwait website (Jumbo-me.com).

• By using or browsing (Jumbo-me.com), you unconditionally agree to comply with all terms, conditions, and site operation policies.

Account Creation

When creating an account on the company's website, you must provide accurate and up-to-date information at all times. Failure to do so will be considered a violation of the site's terms of use, and Jumbo International reserves the right to cancel the account if deemed necessary.

In all cases, the user or visitor is fully responsible for their account, maintaining the confidentiality of their password, and any data breaches resulting from their negligence. The user must also report any unauthorized access to their account immediately.

Jumbo International is committed to keeping your password confidential and will not disclose it to any third party.

By accessing the company's website (Jumbo-me.com), you authorize us to collect and use your information in compliance with applicable laws and regulations. Your data may be shared with third parties required to complete transactions through the website, such as shipping companies, payment processors, and law enforcement authorities when required.

Billing, Account, and Payment Information

The user or visitor agrees to provide accurate and up-to-date purchasing and account information when making purchases through our website. This includes providing a valid address, phone number, name, and email address to complete transactions and agrees to be contacted for verification purposes.

In certain cases, purchase requests and payment information may be reviewed by the company. Jumbo International reserves the right to request additional documentation, such as a photo ID or proof of address, to verify the identity of the purchaser. If the user refuses to provide the requested information, we have the right to cancel the transaction without any objection from the user or visitor.

We reserve the right to reject any purchase without justification, including cases of pricing errors or out-of-stock items, although we strive to avoid such issues.

Return and Exchange Policy

• Digital cards or licensed software are non-refundable and non-exchangeable under any circumstances.
• New products can be returned within 14 days from the invoice date, provided they are in their original condition, unopened, and unused. Jumbo International will cover the return shipping costs only if the issue arises due to a company error.
• Used products sold through the website can be returned within 14 days from the invoice date, provided they are in good condition and function normally as originally sold.

Modifications to Terms and Conditions

Jumbo International reserves the right to modify or update the terms of use and privacy policy whenever necessary, without prior notice or objection from users or visitors. By using the website, the user and visitor acknowledge and accept all stated terms and conditions.